Your satisfaction with your Sydney Rose Co. pieces is my top priority! If for any reason you’re not completely thrilled with your purchase, please reach out to me. I’m here to assist with returns and exchanges and will be more than happy to help ensure you love your jewelry.

Returns are accepted within 2 weeks of delivery. Please have your order number ready when contacting us. For exchanges, the shipping expense is the responsibility of the buyer (usually just a $1 stamp).

All orders are shipped via untracked letter mail. If you'd like tracking or express shipping - please select the corresponding shipping option at the checkout.

14k gf jewelry should not tarnish for a long time if treated properly. It's possible for gold fill to tarnish under certain conditions or when interacting with certain chemicals (like chlorine, for example), but it should not tarnish easily.

Absolutely. Once you get to the shipping section of the checkout, you will see there is a local Winnipeg pick up option - completely free.

Sterling silver jewellery is an excellent, high quality choice in most circumstances. The metal will not rust or perish, plus if you look after your jewellery it will look great well into the future. You should even be able to pass your silver jewellery on to future generations.

You bet! Locate the "wholesale" tab on our header menu. Fill out a quick application & you will hear from us within 24 hours.